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Captions : Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD. All customer expectations are only what you and your competitor have led him to expect. He knows nothing else. W. Edwards Deming

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Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD. All customer expectations are only what you and your competitor have led him to expect. He knows nothing else. W. Edwards Deming W. Edwards Deming
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  • W. Edwards Deming
  • Author Profession: Scientist
  • Customer Captions
  • Caption For : Instagram Pictures, Facebook Posts, Whatsapp status, Telegram
  • Suggested Hashtags : Asked, CD, Competitor, Customer, Electric, Else, Ever, Expect, Expectations, He, Him, Knows, Led, Light, Nonsense, Nothing, Only, Tire, You, Your
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